$NFLX Q3 2023 Earnings Call Transcript Summary

NFLX

Oct 19, 2023

In the Netflix Q3 2023 Earnings Interview, Co-CEOs Ted Sarandos and Greg Peters, along with CFO Spence Neumann, are joined by interviewer Jessica Reif Ehrlich from Bank of America. Sarandos discusses the recent Writers Guild strike and expresses a desire to resolve it and get everyone back to work. He also mentions the challenges of rising programming costs and how Netflix has successfully managed through them in the past, including during the COVID pandemic.

The speaker discusses their focus on improving the quality of their slate and highlights the Q4 lineup, including the return of popular shows, new limited series, and highly anticipated films. They also mention their success in delivering entertainment for all ages and tastes. In response to a question about the aftermath of the strike, the speaker mentions their efforts to provide talent with more transparency.

Gregory Peters discusses the success of their paid sharing program and how they have been strategically rolling it out to different borrower cohorts. He explains that they have been balancing consumer needs with the importance of being reasonably paid for their entertainment. The rollout has been staged out for technical and borrower behavior considerations, with the goal of providing the right product experience at the right moment to convert borrowers.

In the past quarter, the company has seen a 70% increase in ad plan membership and 30% of new sign-ups are choosing the ad plan. The company has made the ad offering more competitive and improved features like content period, number of streams, and video resolution. They plan to continue this trajectory and focus on delivering features and products that advertisers want, such as measurement and new ad products. The company has phased out basic for new subscribers and introduced advertising in 12 countries, leading to increased revenue. When asked about the outlook for the company in 2024 and beyond, the speaker mentioned a multi-year build and progress plan, with a focus on expanding advertising and improving features for advertisers.

The speaker discusses the company's revenue growth profile for 2024 and beyond, expecting a more balanced mix of membership and ARM growth. They plan to drive the business forward with a great slate, adding more members, growing advertising revenue, and making pricing adjustments. They also mention a clear path to penetrate the growing market of connected TV households and improving monetization of their reach and engagement. The company believes they have a long runway for growth in both membership and ARM in a more balanced way. When asked about scale in advertising, they note that it is not a binary condition and can be achieved through increasing reach and competitiveness.

The article discusses how Netflix's approach to advertising varies across different countries and is based on market penetration. The company is not satisfied with its current scale and is employing various techniques to increase it, such as optimizing pricing and educating consumers about the benefits of their ad experience. They also plan on introducing innovative advertising offerings, including sponsorships.

Netflix's strategy has always included licensing third-party content and they have been successful in matching their audience. An example of this is the show Suits, which became a huge success on Netflix and was the number one streaming series for 13 weeks according to Nielsen charts. This shows the impact of the "Netflix effect" and their ability to bring a wide range of storytelling to their viewers. Through deals with HBO and other suppliers, Netflix has been able to bring popular shows and movies to their platform, even from their direct competitors. This has lasting value for both Netflix and their suppliers.

The speaker discusses the value created by Netflix for shows like Friends, The Office, Fuller House, and Gilmore Girls. They also mention their long-term margin potential, stating that they do not see a ceiling and have a scalable global content model. They plan to balance increasing profits with investing in future opportunities and have a long runway for growing margins.

The speakers, Spencer Wang and Jessica Reif Ehrlich, agree that there is a lot of potential for Netflix to increase margins and profit dollars, especially with the expansion into new markets like advertising and gaming. They also mention the recent price changes in premium and basic plans in certain countries, with more changes to come in the future. Gregory Peters explains that the company's philosophy on pricing has not changed, and they aim to invest the money from subscribers into delivering more value and asking for occasional price increases. They also want to have a wide range of price points to cater to different needs and keep the low entry price point the same.

Netflix executives discuss the pricing of their streaming service, stating that it offers an incredible entertainment value compared to other options. They also mention their plans to continue being a great value and potentially increasing prices in the future. They also mention their content spending, stating that they want to grow it slightly ahead of revenue in order to create a strong value proposition for their members.

The speaker discusses the success of a show called One Piece, which was adapted from a Japanese Manga and has become popular in 84 countries. They credit the success to the collaboration between their Japanese and American creative teams and their ability to discover and cast a talented actor from their own talent pool. This type of unique and difficult-to-replicate content gives them a competitive advantage over their competitors. The speaker emphasizes the importance of creating content that resonates with the core audience, rather than just trying to make it global.

Netflix's Chief Content Officer Theodore Sarandos discusses the company's approach to content spending, which involves catering to a wide range of tastes and partnering with companies like Skydance to maintain a high level of production. They are particularly focused on animated features, which have proven to be popular among viewers. They are committed to finding the right balance between investing in new content and creating a strong value proposition for consumers.

Netflix has had the number one streaming series for 37 out of 38 weeks this year, and the number one movie for 31 of those weeks. They are focused on improving their value proposition to consumers. The company has announced a significant increase in their buyback, but it should not be seen as a consistent run rate. They have a target minimum cash balance of roughly two months of revenue and will use excess cash to return to shareholders. The discussion then shifts to their gaming strategy.

The near and midterm strategy for gaming at Netflix involves building games into a strong content category and leveraging their current core film and series to connect members with games they will love. This will increase engagement, retention, and value delivered, driving core business metrics. By offering a variety of content and entertainment, games will add an extra layer to the Netflix experience. Performance metrics are already showing that games engagement is driving core business metrics in an incremental way.

Spencer Wang thanks Jessica for her questions and expresses appreciation for everyone tuning into the earnings call. He looks forward to speaking with them again next quarter or sooner.

This summary was generated with AI and may contain some inaccuracies.